Portrait of Nicolai Zaccariello

Sell complex technology.Grow strategic accounts.Build new business.

Around ten years in B2B technology sales, from new business acquisition to growing strategic enterprise accounts.

LinkedIn

I guide enterprise opportunities from the first conversation through to the close, connecting customer needs, technical substance and commercial clarity.

  • Data centre & cloud
  • Networking
  • Security
  • Workplace
  • Managed services
  • SaaS & AI
Portrait of Nicolai Zaccariello
Enterprise Sales · Strategy · Product
Around 10 yearsB2B technology sales in Switzerland
~ CHF 5mEnterprise portfolio managed
~ 200%Target attainment, three years running
CHF 1.5mLargest multi-year contract value
+28%Portfolio growth over three years
95%Renewal rate

I connect customer insight, technology and entrepreneurial thinking.

My career began with a product and service concept of my own. One question has shaped my work ever since: How can a real customer problem become a solution that is technically sound and commercially convincing?

Over almost six years at Sunrise, I progressed from Enterprise Inside Sales Specialist to Senior Key Account Manager. Today, I sell complex end-to-end IT solutions at ITRIS. Alongside that I built my own SaaS product, Tendaro, and continue to run it.

A path through product, consulting and enterprise sales.

Selected roles and results that show how I win customers, grow relationships and bring complex opportunities to a close.

02/2026 · present

Reinach BL

ITRIS One AG

Strategic Enterprise Account Manager

Selling complex end-to-end IT solutions to Swiss business customers, with a focus on winning new business and developing strategic account portfolios.

Full-cycle sales · Data centre & cloud · Networking · Security

  • Guide opportunities from initial outreach and discovery through solution design and business case development to proposal and negotiation.
  • Bring together solution engineers, vendors, distributors and internal specialists to create technically and commercially sound solutions.
  • Focus areas: data centre & cloud, networking, security, workplace and managed services.

01/2026 · present

Remote

Tendaro · Tender & RFP Software

Founder | Product & Business Development

My own Swiss B2B SaaS platform for tender and bid management, built from the first idea through to a finished product.

B2B SaaS · AI workflows · Product strategy · Go-to-market

  • Own product strategy, positioning, roadmap and go-to-market.
  • Translate real customer problems into AI-assisted workflows and product requirements.
  • Lead customer discovery, pricing, business development and market validation.
  • Develop the product hands-on, from UX and workflows to AI-assisted capabilities.

04/2020 · 02/2026

Basel

Sunrise GmbH

Senior Key Account Manager · Enterprise

Previously Key Account Manager and Enterprise Inside Sales Specialist

Built and developed long-term enterprise customer relationships in the Swiss market, managing a portfolio of more than ten business customers.

~ 200% target attainment · CHF 1.5m TCV · 95% renewal

  • Managed a portfolio of around CHF 5 million and averaged approximately 200% target attainment for three consecutive years.
  • Closed a largest multi-year TCV of CHF 1.5 million, delivered 28% portfolio growth over three years and maintained a 95% renewal rate.
  • Won 15 self-acquired new customers across SD-WAN, LAN/WLAN, connectivity, collaboration, mobile, IoT and managed security.

03/2019 · 03/2020

Basel

Apple

Business Expert · Internship

Built a B2B customer portfolio in a demanding, highly service-oriented environment.

B2B new business · Consultative selling

  • Won business customers through proactive outreach and consultative selling.
  • Developed relationships through consistent follow-through and a precise understanding of customer needs.

06/2017 · 03/2019

Zurich

Codevelop

Product & Commercial Development

Developed an independent product and service concept that was taken over by Codevelop, before joining the company.

Product development · Full-cycle B2B acquisition

  • Won the first B2B customers through full-cycle sales.
  • Turned customer feedback directly into product and service improvements.

Clear on the goal. Thorough in understanding. Reliable in execution.

For me, good sales does not begin with a product list. It begins with the right questions.

Understand the business goal first

I clarify what needs to be achieved, who is involved in the decision and how success will ultimately be measured.

Make complexity decision-ready

I structure technical, commercial and organisational dependencies into a clear basis for decision-making.

Bring the right people together

I align customers, engineers, vendors and internal stakeholders around a shared next step.

Own the path to the outcome

I stay close to execution and develop ideas until they become a sound proposal, a better process or a usable product.

I saw a gap in the market and built Tendaro.

Tendaro is a Swiss SaaS platform for structured tender management. It analyses documents, surfaces requirements, risks and deadlines, and connects new questions with approved company knowledge.

Tendaro shows how I work: understand a problem precisely, develop the product logic, listen to users and improve the solution consistently.

Discover Tendaro
Official Tendaro brand visual, Swiss Bid Intelligence

Executive MBA

University of Cumbria

2025 · expected March 2027

Education

Strategic Management · Applied Leadership · Sustainable Finance · Organisational Behaviour

Languages

German · English · Italian

Expertise

Enterprise Sales · New Business · Strategic Accounts · Solution Selling · Commercial Negotiation · Business Cases · SaaS Product Development

Let’s talk.

Are you looking for someone who understands enterprise business, structures technical complexity and moves new opportunities forward with substance? I would be glad to have an open conversation.